Free essay: case: zapposcom: developing a supply chain to deliver wow name: date: 7 february 2013 introduction and problem.
Service supply chain has become more important even to manufacturing sector here you will learn zappos com: developing a supply chain to deliver wow. Zappos was founded in 1999, during the internet boom, to sell shoes online the company's founding premise was to provide the ultimate in selection to its.
What are zappos' core competencies and sources of competitive advantages how sustainable are they what role does corporate culture play in these.
Customer service is your best supply chain strategy should your customers call the shots in regards to delivery expectations within your company for the development and execution of the company's marketing strategy.
The secrets to zappos' success zappos success story as powered by excellent customer service in tony hsieh's own words, “zappos is really.